
You don’t just need document solutions. You need experts to understand what the solution is designed to achieve. You need software and hardware that fits in seamlessly with your current infrastructure. You need your people to understand the system and how to use it. You also need help when you want to upgrade, expand, diversify or if you simply have questions that need answers.
That’s why you get so much more than software from Therefore. Our services team is committed to your success from the instigation and installation of your solution to training and ongoing support.
Our technical experts can handle all aspects of installation, ensuring smooth integration of the new system without disrupting workflow. Following installation, we’ll provide you with a detailed report on how the solution handles the capture, management and distribution of your documents. So you understand exactly what your Therefore™ document solution can do and how to achieve it.
As a customer, you will receive training based on your systems requirements.
As a Partner, you’ll have access to regular training to stay up to speed with latest developments in Therefore™ document solutions. This will enable you to offer the best possible training to Therefore customers.
Effective working depends on uninterrupted workflow. That’s why we are dedicated to providing a comprehensive support service designed to keep your Therefore™ system working at full capacity.
“I can honestly say I haven’t lost any sleep over my
document management solution.”
- Martin Alexander, Head of Information Services, South Tyneside NHS Trust