Anti-Virus configuration |
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We recommend the following anti-virus configuration:
1.Turn on scanning of incoming and outgoing documents from and to the Therefore⢠Server by enabling the Advanced Settings Scan incoming Documents and Scan outgoing Documents and setting them to True. To find these settings, open the Therefore⢠Solution Designer, right-click on the Therefore⢠Object, click Settings... and go to the Advanced tab.
This requires that AMSI (Anti Malware Scanning Interface) compatible anti-virus software is installed on the Therefore⢠Server machine. |
2.Define an exclusion rule for TheServer.exe in the anti-virus settings on the Therefore⢠Server machine.
This change in the configuration allows the Therefore⢠Server to explicitly scan incoming and outgoing documents exactly once. This avoids overhead due to additional scans which happens in the default configuration. Additionally, potential errors in the Therefore⢠Server that occur under high load due to anti-virus software blocking access to a file are avoided.
Note: Processes If a file is saved in Therefore⢠and anti-virus scanning reports an error, the file will be deleted from the server and an error is reported to the client. |
Defining an exclusion rule for TheServer.exe does not work with Windows 2019 Server. Instead, define an exclusion rule for the Therefore⢠Buffer Directory. |