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Thereforeā„¢ Help

The Server Logging tab is used to control detailed tracking of Thereforeā„¢ server events. A permanent audit trail is written to the Thereforeā„¢ system log as events occur. When a current log file reaches a defined limit, it is saved to the Logfiles category in Thereforeā„¢ system.  The Audit Trail feature allows these logs to be searched and exported.

SD_R_Therefore_Object_Settings_ServerLogging_001

Log Events

The events have been divided into three categories for more oversight. Document Events which pertaining to document operations, Workflow Events which pertain to workflow operations and Administrative Events which pertain to administrative operations. Four settings are possible for each event.

 

         Do not log: no log data is recorded.

         Log success: log data is only recorded when the event is successful.

         Log failure: log data is only recorded when the event fails.

         Always log: log data is always recorded.

 

Event

Description

Default

New

Log when user creates a new document.

Log failure

Retrieve

Log when user retrieves a document.

Log failure

Check out

Log when a user checks a document out.

Log failure

Change

Log when a user edits a document.

Log failure

Change index data

Log when a user edits index data.

Log failure

Print

Log when a user prints a document.

Do not log

Export/send

Log when user exports or sends a document.

Do not log

Delete

Log when a user deletes a document.

Log always

Migrate

Log when a document is migrated to storage.

Log failure

Demigrate

Log when a document is demigrated from storage to the buffer.

Log failure

Retention (final delete)

Log when a document is deleted from the database and buffer, and sent to the retention queue for deletion from storage.

Log always

Create Link

Log when a user manually creates a document link.

Do not log

Delete Link

Log when a user deletes a document link.

Do not log

Start collaboration

Log when a document is about to be uploaded to the cloud.

Log always

Complete collaboration

Log when a document has been uploaded to the cloud and the task has been completed.

Log always

Abort collaboration

Log when a document has been uploaded to the cloud and the task has been aborted.

Log always

Access collaboration link

Log when a user has accessed the collaboration link.

Log always

Start Instance

Log when all workflow instances are started.

Log failure

Open Instance

Log when an instance is opened.

Log failure

Save instance

Log when a user saves a workflow task to continue later.

Log failure

Finish Task

Log when each workflow task is completed.

Log failure

Claim

Log when a user claims a task.

Log failure

Unclaim

Log when a user unclaims a task.

Log failure

Delegate

Log when a user delegates a task.

Log failure

Reroute instance (manual)

Log when a user routes a workflow task to another point in the process.

Log failure

Route (automatic)

Log when an instance is automatically routed.

Log failure

Send Overdue email

Log when the system sends an overdue email.

Log failure

Finish instance

Log when workflow instances end.

Log failure

Delete instance

Log when an instance is deleted.

Log failure

Task Create

Log when a new Thereforeā„¢ Task is created.

Do not log

Task Definition Change

Log when a Thereforeā„¢ Task definition is edited.

Do not log

Task Status Change

Log when the status of a Thereforeā„¢ task changes.

Do not log

Task Complete

Log when a Thereforeā„¢ Task is completed.

Do not log

Task Delete

Log when a Thereforeā„¢ Task is deleted.

Do not log

Server startup/shutdown

Log when the server service is either started or stopped.

Log always

User connect/disconnect

Log when a user connects or disconnects to the system.

Log failure

Save Object definition

Log when an object in Solution Designer (e.g. Category, Workflow etc. ) is saved.

Log failure

Delete Object

Log when a user deletes an object in Solution Designer (e.g. Category, Workflow etc. )

Log failure

Change Security

Log when a user changes the security of an object in Solution Designer (e.g. Category, Workflow etc. )

Log failure

Change Settings

Log when a user changes any of the settings.

Log failure

Run Search

Log when a user runs a search.

Log failure

 

Archive

Frequency of log file creation can be defined based on time or size.

 

 Every Day: the log file is archived everyday at the Time specified.

 Every Week: the log file is archived once a week on the Weekday and at the Time specified.

 Every Month: the log file is archived on the first day of each month.

 On Size: the log file is archived as soon as the Size specified is exceeded.