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Translating a Category or Case Definition

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Categories and case definitions can contain multiple custom translations. The translation shown to users is based on their client’s language settings. For example, if you have a German translation available, and the user’s client UI is set to German, they will see the German translation of the category. If no translation is available to match the client UI language, the default system language is displayed.

 

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You can only enter translations for languages supported by the Thereforeâ„¢ UI.