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Reference > Solution Designer > Workflow > Workflow Design > Design Objects

Update Case Header

Update

The Update Case Header task updates index data in the case header. This task is only available for workflows based on a category belonging to a case. This is an automatic task executed by the system with no user interaction.

SD_R_Workflow_WorkflowDesign_Tasks_UpdateCaseHeader_001

Name

Name of the Update Case Header task. Appears as the task name in the Workflow Designer.

Duration

For automatic tasks this can be left at 0.

Type (read only)

Task type is set to Update Case Header by the system (read only).

Edit...

The update configuration settings can be edited.

SD_R_Workflow_WorkflowDesign_Tasks_UpdateCaseHeader_002

Script

The advanced scripting options are the same as those found in indexing profiles.

For each field of the case definition, enter the desired value under Assignment. The drop-down box will display fields from the case header and category, as well as workflow objects. Customized VB scripting can also be used for assignments.