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Common errors |
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Error: ExchangedDocument ID already exists in your structure in Chorus.
Solution: Check if the document is already uploaded. Sometimes, the Azure Function can be called twice for same document. If not, change the ExchangedDocument ID.
Error: SIRET number for seller or buyer has invalid number of digits (more/less than 14).
Solution: If the SIRET is shorter than 14 digits, add zeros before the actual number.
E.g., the SIRET is 12345. Change it to 00000000012345.
Error: SIRET number for seller or buyer does not exists in Chorus.
Solution: Check if the SIRET is correct. Just provide the name or SIRET of the company and check if it matches.
Error: Not all necessary fields are filled.
Solution: Fill the necessary fields. If the fields are filled, check if
GuidelineSpecifiedDocumentContextParameter ID is urn:factur-x.eu:1p0:minimum, and if the correct xml file was used.
Error: "Please contact your administrator to set/configure PISTE credentials" in the workflow history.
Solution: Contact your administrator. If you are using Therefore™ Online, contact the Therefore support (support@therefore.net).
