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Anti-Virus configuration |
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We recommend the following anti-virus configuration:
1.Turn on scanning of incoming and outgoing documents from and to the Therefore™ Server by enabling the options 'Scan incoming Documents' and 'Scan outgoing Documents' in the Advanced Settings and setting them to 'True'. To find these settings, open the Therefore™ Solution Designer, right-click on the Therefore™ Object, click 'Settings...' and go to the 'Advanced' tab.
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This requires that AMSI (Anti Malware Scanning Interface) compatible anti-virus software is installed on the Therefore™ Server machine. |
2.Define an exclusion rule for 'TheServer.exe' in the anti-virus settings on the Therefore™ Server machine.
This change in the configuration allows the Therefore™ Server to explicitly scan incoming and outgoing documents exactly once. This avoids overhead due to additional scans which happens in the default configuration. Additionally, potential errors in the Therefore™ Server that occur under high load due to anti-virus software blocking access to a file are avoided.
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Note: Processes If a file is saved in Therefore™ and anti-virus scanning reports an error, the file will be deleted from the server and an error is reported to the client. |
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Defining an exclusion rule for TheServer.exe does not work with Windows 2019 Server. Instead, define an exclusion rule for the Therefore™ Buffer Directory. |
