AI-Powered Information Management

From input to insight, Therefore™ brings your information to life.

Put AI to work across your information lifecycle

Your business runs on information. Therefore™ helps you get more value from it.

From understanding complex documents and finding answers across your information repository to capturing data, classifying incoming documents, and building your own AI-enabled processes, Therefore™ brings AI into the places where people already work.

Five complementary capabilities give your organization the flexibility to use AI where it creates real business value: Capturing, Classifying, Connecting, Clarifying, and Integrating.

AI-powered information management

Turn information into action

Select a capability to see how Therefore™ supports an end-to-end approach to AI-enabled information management.

Important information can be buried in contracts, reports, policies, correspondence, and other lengthy documents.
AI Document Assistant helps users get to the information that matters without reading every page.
Ask questions in natural language, request a summary, clarify complex information, translate content, or compare documents directly while working in Therefore™.

AI Document Assistant

Turn documents into conversations

How it Works

AI Document Assistant available from a document in Therefore

Start with a document

AI Document Assistant is available directly in the Therefore™ Viewer and Web Client for enabled categories.

Document Assistant – Use Case Examples

Scenario: A procurement manager receives a lengthy supplier contract and needs to understand renewal terms, termination conditions, and supplier obligations before approving it.

How Therefore™ helps: The manager asks AI Document Assistant targeted questions about the contract and can follow up on specific clauses without manually searching through every page.

Benefits:

  • Find critical information faster
  • Reduce time spent reviewing lengthy contracts
  • Make complex content easier to understand
Contract Review accordion arrow

Scenario: A procurement manager receives a lengthy supplier contract and needs to understand renewal terms, termination conditions, and supplier obligations before approving it.

How Therefore™ helps: The manager asks AI Document Assistant targeted questions about the contract and can follow up on specific clauses without manually searching through every page.

Benefits:

  • Find critical information faster
  • Reduce time spent reviewing lengthy contracts
  • Make complex content easier to understand
Customer Service accordion arrow

Scenario: A customer service representative needs to understand an existing case where information is spread across correspondence, agreements, forms, and supporting documents.

How Therefore™ helps: Relevant files can be brought into the conversation so AI Document Assistant can summarize the case, identify what has already been agreed, and surface information relevant to the customer’s request.

Benefits:

  • Understand cases without reviewing every document
  • Bring related information together
  • Respond to customers with better context
Policies & Procedures accordion arrow

Scenario: An employee needs to know how to handle a particular situation, but the answer is buried in a lengthy policy or procedure.

How Therefore™ helps: The employee asks AI Document Assistant practical questions about the policy, such as which steps to follow, what approvals are required, or whether exceptions apply.

Benefits:

  • Find answers without searching lengthy documentation
  • Make organizational knowledge easier to access
  • Help employees use existing information more effectively

See the Document Assistant in Action

Information is more valuable when you can find and use it easily.
The Therefore™ Copilot Connector makes selected content stored in Therefore™ available through Microsoft Copilot, helping users discover information and gain insights using natural language.

Microsoft Copilot Integration

Bring your Therefore™ information into Microsoft Copilot

How it Works

Setting up Microsoft Copilot with Therefore

Set up Copilot

Administrators select which Therefore™ categories are connected to Microsoft Copilot.

Copilot Connector – Use Case Examples

Scenario: An HR team has accumulated CVs, cover letters, interview notes, and other documents while recruiting for a new position.

How Therefore™ helps: Recruiters use Copilot to work with recruiting information stored in Therefore™, for example summarizing a candidate’s experience or locating relevant information across candidate documents.

Benefits:

  • Get up to speed on candidates faster
  • Spend less time searching through files
  • Prepare more effectively for interviews
Recruiting accordion arrow

Scenario: An HR team has accumulated CVs, cover letters, interview notes, and other documents while recruiting for a new position.

How Therefore™ helps: Recruiters use Copilot to work with recruiting information stored in Therefore™, for example summarizing a candidate’s experience or locating relevant information across candidate documents.

Benefits:

  • Get up to speed on candidates faster
  • Spend less time searching through files
  • Prepare more effectively for interviews
Project Management accordion arrow

Scenario: A long-running project contains hundreds of plans, reports, specifications, correspondence, and meeting documents.

How Therefore™ helps: Users can ask Copilot questions about connected project information in Therefore™, summarize relevant content, and explore a topic without manually opening files one by one.

Benefits:

  • Make project knowledge easier to access
  • Reduce time spent searching large project files
  • Help employees get up to speed faster
Operations accordion arrow

Scenario: An employee needs an answer about an internal policy, SOP, or procedure but does not know which document contains it.

How Therefore™ helps: Instead of manually navigating the repository, the employee can use Copilot to ask questions against the relevant connected Therefore™ content.

Benefits:

  • Give employees easier access to institutional knowledge
  • Reduce manual repository searches
  • Help people make better-informed decisions

See the Copilot Connector in Action

Manual invoice indexing takes time and introduces unnecessary effort and errors.
Therefore™ Smart Capture uses AI to extract invoice data so information can move into your business processes faster.

Therefore™ Smart Capture

Turn invoices into business-ready information

How it Works

Setting up Microsoft Copilot with Therefore

Save your invoices

Save invoices to a designated Therefore™ category and workflow to trigger Smart Capture.

Smart Capture – Use Case Examples

Scenario: An accounts payable team receives hundreds or thousands of invoices and employees spend significant time entering invoice information manually.

How Therefore™ helps: Smart Capture extracts invoice information automatically and makes the captured data available for validation and subsequent workflow processing.

Benefits:

  • Reduce manual data entry
  • Process invoices more efficiently
  • Give employees more time for higher-value work
High Invoice Volume accordion arrow

Scenario: An accounts payable team receives hundreds or thousands of invoices and employees spend significant time entering invoice information manually.

How Therefore™ helps: Smart Capture extracts invoice information automatically and makes the captured data available for validation and subsequent workflow processing.

Benefits:

  • Reduce manual data entry
  • Process invoices more efficiently
  • Give employees more time for higher-value work
Diverse Suppliers accordion arrow

Scenario: A business receives invoices from a large supplier base, with different layouts and formats that make manual processing time-consuming.

How Therefore™ helps: Smart Capture extracts the required information and learns from the organization’s documents and user corrections, improving its understanding of specific supplier formats over time.

Benefits:

  • Handle varying invoice layouts more efficiently
  • Reduce repetitive manual correction
  • Improve extraction effectiveness over time
Approval Processes accordion arrow

Scenario: Invoice approvals are delayed because information first needs to be manually entered before the approval process can begin.

How Therefore™ helps: Smart Capture extracts invoice data as part of a Therefore™ workflow, allowing validated information to continue directly into subsequent processing and approval steps.

Benefits:

  • Start approval processes sooner
  • Reduce administrative bottlenecks
  • Create a more streamlined invoice process

See Smart Capture in Action

When large volumes of documents arrive from email, scans, uploads, or other channels, simply determining what each document is can create significant manual work.
Therefore™ Document Classification uses Microsoft Azure Document Intelligence to recognize document types and help route them into the right Therefore™ categories and processes.

Document Classification

Let AI decide where documents belong

How it Works

Train

Train

A classifier is trained using representative documents from the categories it needs to recognize.

Classification – Use Case Examples

Scenario: A central inbox receives invoices, contracts, purchase orders, correspondence, and other documents that employees must manually identify and file.

How Therefore™ helps: Documents enter a classification workflow where their type is recognized and they are automatically routed to the appropriate Therefore™ category.

Benefits:

  • Reduce manual sorting
  • Route information into the right process faster
  • Create a consistent approach to incoming documents
Document inboxes accordion arrow

Scenario: A central inbox receives invoices, contracts, purchase orders, correspondence, and other documents that employees must manually identify and file.

How Therefore™ helps: Documents enter a classification workflow where their type is recognized and they are automatically routed to the appropriate Therefore™ category.

Benefits:

  • Reduce manual sorting
  • Route information into the right process faster
  • Create a consistent approach to incoming documents
Scanned records accordion arrow

Scenario: A back-office team scans batches containing several different document types and employees must separate and organize them afterward.

How Therefore™ helps: Document Classification identifies configured document types so the workflow can send each recognized document to its appropriate destination.

Benefits:

  • Reduce repetitive document handling
  • Speed up high-volume capture processes
  • Help information reach the correct destination automatically
Pre-extraction classification accordion arrow

Scenario: An organization receives a mixed stream of business documents, but only invoices should be sent for invoice data extraction.

How Therefore™ helps: Document Classification first identifies which documents are invoices and routes them appropriately. Those invoices can then continue through a separate Smart Capture workflow for data extraction.

Benefits:

  • Combine classification and extraction
  • Reduce unnecessary manual intervention
  • Build more intelligent end-to-end document processes

See Document Classification in Action

Every organization has different AI requirements.
With REST API-based integrations, Therefore™ gives you the flexibility to connect compatible external AI services to your business processes instead of limiting you to a single predefined AI solution.
REST provides the integration mechanism, so you can build AI-enabled processes around the provider and model that fit your requirements.

AI Integration through REST API

Bring the AI you choose into your Therefore™ workflows

How it Works

Set Up

Set Up

Configure REST calls in a Therefore™ workflow to interact with your AI provider of choice.

REST Integration – Use Case Examples

Scenario: A customer service team receives large numbers of written requests and employees need to determine which team should handle each one and which requests require urgent attention.

How Therefore™ helps: A workflow sends the relevant request content to a compatible external AI service. Its response can provide information such as a suggested request type or priority that the workflow uses to support routing and review.

Benefits:

  • Reduce manual triage
  • Get requests to the right team faster
  • Build AI into an existing service process
Prioritize requests accordion arrow

Scenario: A customer service team receives large numbers of written requests and employees need to determine which team should handle each one and which requests require urgent attention.

How Therefore™ helps: A workflow sends the relevant request content to a compatible external AI service. Its response can provide information such as a suggested request type or priority that the workflow uses to support routing and review.

Benefits:

  • Reduce manual triage
  • Get requests to the right team faster
  • Build AI into an existing service process
Automate summaries accordion arrow

Scenario: Managers approving lengthy submissions need to understand the essential information before making a decision.

How Therefore™  helps: Before the approval step, a Therefore™ workflow can send appropriate content to an external AI service and make the resulting summary available to support the review.

Benefits:

  • Give reviewers useful context faster
  • Reduce time spent reading lengthy submissions
  • Support more efficient approval processes
Enrich information accordion arrow

Scenario: Incoming documents contain useful information that could improve downstream automation, but the required insight is not available as structured metadata.

How Therefore™ helps: A workflow passes relevant content to an external AI service and uses the returned response to enrich the information available to subsequent workflow steps.

Benefits:

  • Turn unstructured content into actionable information
  • Extend automation beyond predefined AI features
  • Build AI processes around specific business requirements